Versand & delivery
Wir sind stolz, die internationale Schifffahrt Dienstleistungen anzubieten, die derzeit in über betreiben 200 Länder und Inseln weltweit. Nichts ist für uns mehr als unsere Kunden großen Wert zu bringen und Service. Wir werden weiter wachsen, um die Bedürfnisse aller unserer Kunden gerecht zu werden, einen Service über alle Erwartung überall in der Welt zu liefern.
Wie versenden Sie Pakete?
Pakete aus unserem Lager wird durch ePacket oder EMS abhängig von dem Gewicht und der Größe des Produkts versendet. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Ja. We provide free shipping to over 200 countries around the world. jedoch, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| Vereinigte Staaten | 5-10 Business days |
| Kanada, Europe | 7-15 Business days |
| Australien, Neuseeland | 10-15 Business days |
| Mexiko, Central America, South America, Africa | 10-20 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Ja, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 Tage, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, Bitte contact us and we will do our best to help you out.